FAQs for Clamplight:

What forms of payment do you accept online?
We accept all major credit cards – VISA, Mastercard, American Express, and Discover.

What Sales Tax do I pay?
Depending on the address your order is billed to you will pay the applicable state sales tax.

How do I calculate shipping cost?
We calculate shipping cost in real time from fedex.

How long till I receive my order?
We ship via Fedex, so shipping can take between 1-5 business days.

Can my order be shipped to a P.O. box?
No, Fedex does not ship to P.O. Boxes. Please provide an alternative address to ship the order.

What about international shipping?
We only ship to the US now.

How can I check the status of my Blackfire® clamplight order?
Log on to your account here on this website.

How can I track my package?
Once your Blackfire® clamplight order has shipped you can track it online at www.fedex.com. Copy and paste the tracking number sent to your e-mail to track the status.

What is your return policy?
Returns will only be accepted for damaged or defective products and only if accompanied by the original receipt. A copy of the Warranty is found here on our website.

I ordered a Blackfire® Clamplight on your website but have not received it?
We ship via Fedex, so shipping can take between 1-5 business days. Once your Blackfire® clamplight order has shipped you can track it online at www.fedex.com. Copy and paste the tracking number sent to your e-mail to track the status. If past 6 days please contact us by e-mail at custserv@blackfire-usa.com .

 


 

How do I change batteries in my Blackfire® Clamplight?
Use 3 AAA batteries. Press the green tab found recessed inside the handle below the swivel head. It is pushed down towards the feet and in and may be a little hard the first few times you do it. The green battery cover comes off. Follow the polarity instructions printed inside the battery compartment. To close first insert the tab in at the bottom and then press the cover shut.

 

 

 

 

 

 

 

 

How do I get my Blackfire® Clamplight to stand?
Squeeze the clamp open and while in the open position slide the green switch/lock up till it clicks. It may be easier for some people to use two hands to do this. Swivel the green feet on the bottom out to give Blackfire® Clamplight a stable platform to stand on. To close squeeze the clamp slightly more while at the same time sliding the switch/lock down. Return the feet to the closed position.

 

 

 

 

 

 

What is a CREE LED?
US based CREE is one of the worlds leading makers of LED’s with outstanding quality, color, a performance. The LED found in the Blackfire® Clamplight is a CREE, depending on the model, 1watt LED rated @ 65 or 100 lumen. LED’s are light emitting diodes – a semiconductor. Lumens are a measure of how intensely a light glows.

Can I replace my LED?
No. The CREE LED found in Clamplight is rated at a 100,000 hour life span and therefore is not designed to be changed.

How long should the batteries last if I keep the light on?
We estimate 26 hours on good quality alkaline batteries with maximum output for 7 hours.

The light on my Clamplight seems to dim and go out all at once unlike flashlights I am used to?
Like better LED lights Clamplight uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

Is Clamplight water proof or water resistant?
No.

I can’t fit my Clamplight to a thick door?
Clamplight can open to accommodate 2x4’s.

When I clamp Clamplight on a chrome plated pipe or other slippery surface it slips?
Make sure it is centered on the feet. On very slippery surfaces it may slip a little – you can clamp it on angled down so it braces the pipe against the body and then angle the swivel head to get light where you need it.

Is Clamplight heat resistant?
No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

My Clamplight is not working?
Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.

If it is still not working we will repair or replace at our option, without charge, if the flashlight proves to be defective and is sent postage paid with a copy of the receipt to: Blackbeam®, 41 East 11th Street, 11th floor, New York, NY 10003, Attn Consumer Services. Blackbeam® guarantees this flashlight will be free of defects in workmanship and materials for life. A copy of the warranty is on this site, on the packaging, or when in clamshell packaging enclosed.


FAQs for Clamplight Junior:


How do I change the batteries in my Blackfire® Clamplight Junior?
Use 4AAA batteries. Press down on the small arrow found near the end of the green battery cover.  At the same time slide the cover off.  Follow the polarity instructions printed inside the battery compartment. To close place the battery cover back on and slide shut till you here a click.

 

 

 

 

 

 

 

 

 

 

 

 


 

 

How do I get my Clamplight Junior to stand?
Swivel the two feet to a horizontal position aligning the feet to form a platform to stand on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What is a CREE LED?

US based CREE is one of the worlds leading makers of LED’s with outstanding quality, color, a performance. The LED found in the Blackfire® Clamplight Junior is a CREE 1watt LED rated @ 85 lumen. LED’s are light emitting diodes – a semiconductor. Lumens are a measure of how intensely a light glows.

Can I replace my LED?

No. The CREE LED found in Clamplight Junior is rated at a 100,000 hour life span and therefore is not designed to be changed.

How long should the batteries last if I keep the light on?

We estimate 26 hours – max output 7 hours - on good quality alkaline AAA cells.

The light on my Clamplight Junior seems to dim and go out all at once unlike flashlights I am used to?

Like better LED lights Clamplight Junior uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

Is Clamplight Junior water proof or water resistant?

No.

When I clamp Clamplight Junior on a chrome plated pipe or other slippery surface it slips?

Make sure it is centered on the feet. On very slippery surfaces it may slip a little – you can clamp it on angled down so it braces the pipe against the body and then angle the swivel head to get light where you need it.

Is Clamplight Junior heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

My Clamplight Junior is not working?

Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.

If it is still not working we will repair or replace at our option, without charge, if the flashlight proves to be defective and is sent postage paid with a copy of the receipt to: Blackbeam®, 41 East 11th Street, 11th floor, New York, NY 10003, Attn Consumer Services. Blackbeam® guarantees this flashlight will be free of defects in workmanship and materials for life. A copy of the warranty is on this site, on the packaging, or when in clamshell packaging enclosed.


FAQs for Clamplight MINI:


How to operate Blackfire® Clamplight MINI when first purchased?

For push button model -There is a small clear tab placed between the batteries to prevent accidental operation during shipping. Open the flashlight, removed tab, and discard before using for the first time.
For slide switch model – Remove red sticker to operate.

How do I change batteries in my Blackfire® Clamplight MINI?

MINI comes with 3x LR44/AG -13 batteries included. To open turn the lens bezel counterclockwise till it stops. Pull lens/battery assembly out. Batteries can be pulled out and replaced. Using a screwdriver or nail pry batteries out – it is easiest to pry out the battery furthest from the lens. The sides will flex out allowing the batteries to come out. Make sure they are put back in in the correct direction – positive(+) towards the lens. To close align the small tab at the bottom of the battery assembly with the slot inside the flashlight head. Insert, press down and then turn clockwise until bezel stops turning.

Can I replace my LED?

No. The LED found in Clamplight MINI will last thousands of hours and is therefore not designed to be changed.

How long should the batteries last if I keep the light on?

We estimate 55 hours.

The light on my Clamplight MINI seems to dim and go out all at once unlike flashlights I am used to?

Like better LED lights Clamplight MINI uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

Is Clamplight MINI heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non heated portions such as side tables and be well back from radiated heat.

My Clamplight MINI is not working?

Did you pull the tab out from between the batteries when you purchased it? Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.
If it is still not working we will repair or replace at our option, without charge, if the flashlight proves to be defective and is sent postage paid with a copy of the receipt to: Blackbeam®, 41 East 11th Street, 11th floor, NY, NY 10003, Attn Consumer Services. Blackbeam® guarantees this flashlight will be free of defects in workmanship and materials for life. A copy of the warranty is on this site.


FAQs for Bolt:


Can I replace my LED?

No. LED’s are never meant to be replaced.

Is BOLT heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment.

My BOLT is not working?

Are you using a new battery? Check the direction you put the battery in – positive faces out. Make sure you turn the bezel enough.

If it is still not working we will repair or replace at our option, without charge, if the flashlight proves to be defective and is sent postage paid with a copy of the receipt to: Blackbeam®, 41 East 11th Street, 11th floor, New York, NY 10003, Attn Consumer Services. Blackbeam® guarantees this flashlight will be free of defects in workmanship and materials for life. A copy of the warranty is on this site.


FAQs for Emergency:


How do I change the batteries in my Blackfire® Clamplight Emergency?

Use 4 AAA batteries. Press down on the small arrow found near the end of the black battery cover. At the same time slide the cover off. Follow the polarity instructions printed inside the battery compartment. To close place the battery cover back on and slide shut till you here a click.

How do I get my Clamplight Emergency to stand?

Swivel the two feet to a horizontal position aligning the feet to form a platform to stand on.

What is a CREE LED?

US based CREE is one of the world’s leading makers of LED’s with outstanding quality, color, a performance. The LED found in the Blackfire® Clamplight Emergency is a CREE 1watt LED rated @ 100 lumen. LED’s are light emitting diodes – a semiconductor. Lumens are a measure of how intensely a light glows.

Can I replace my LED?

No. The CREE LED found in Clamplight Emergency is rated at a 100,000 hour life span and therefore is not designed to be changed.

How long should the batteries last if I keep the light on?

We estimate 26 hours – max output 7 hours - on good quality alkaline AAA cells.

The light on my Clamplight Emergency seems to dim and go out all at once unlike flashlights I am used to?

Like better LED lights Clamplight Emergency uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

Is Clamplight Emergency water proof or water resistant?

No.

When I clamp Clamplight Emergency on a chrome plated pipe or other slippery surface it slips?

Make sure it is centered on the feet. On very slippery surfaces it may slip a little – you can clamp it on angled down so it braces the pipe against the body and then angle the swivel head to get light where you need it.

Is Clamplight Emergency heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

My Clamplight Emergency is not working?

Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.

If it is still not working we will repair or replace at our option, without charge, if the flashlight proves to be defective and is sent postage paid with a copy of the receipt to: Blackbeam®, 41 East 11th Street, 11th floor, New York, NY 10003, Attn Consumer Services. Blackbeam® guarantees this flashlight will be free of defects in workmanship and materials for life. A copy of the warranty is on this site and on the packaging.


FAQs for Waterproof:


How do I change batteries in my Blackfire® Clamplight Waterproof?

Use 3 AAA batteries. Turn the lens bezel counterclockwise and pull the lens/battery assembly out. Pop open the battery door cover tab. Install batteries with correct polarity using the diagrams inside the battery compartment. Snap battery cover back on and insert lens/battery assembly back into flashlight head. Turn clockwise till it stops.

How do I get my Blackfire® Clamplight Waterproof to stand?

Squeeze the clamp open and while in the open position slide the lock tab up till it clicks. It may be easier for some people to use two hands to do this. Swivel the black feet on the bottom out to give Blackfire® Clamplight Waterproof a stable platform to stand on. See adjacent diagram for standing position. To close squeeze the clamp slightly more while at the same time sliding the switch/lock down. Return the feet to the closed position.

What is a CREE LED?

US based CREE is one of the world’s leading makers of LED’s with outstanding quality, color, a performance. The LED found in the Blackfire® Clamplight Waterproof is a CREE 1watt LED rated @ 190 lumens. The light emits 190 lumens on high and 75 lumens on low. LED’s are light emitting diodes – a semiconductor. Lumens are a measure of how intensely a light glows.

Can I replace my LED?

No. The CREE LED found in Clamplight Waterproof is rated at a 100,000 hour life span and therefore is not designed to be changed.

How long should the batteries last if I keep the light on?

We estimate 1.75 hours at high mode and 10 hours at low mode on good quality alkaline batteries.

The light on my Clamplight Waterproof seems to dim and go out all at once unlike flashlights I am used to?

Like better LED lights Clamplight Waterproof uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

What is IPX7 Waterproof?

Clamplight Waterproof has been tested to meet the international waterproof standard IPX7. This means that the light has been tested by immersion for 30 minutes to 1.5 meters. The light can likely go below this depth but is not intended for scuba diving or other such purposes.

I can’t fit my Clamplight Waterproof to a thick door?

Clamplight Waterproof can open to accommodate 2x4’s.

When I clamp Clamplight Waterproof on a chrome plated pipe or other slippery surface it slips?

Make sure it is centered on the feet. On very slippery surfaces it may slip a little – you can clamp it on angled down so it braces the pipe against the body and then angle the swivel head to get light where you need it.

How durable is Clamplight Waterproof?

It has been drop tested to 20 feet.

Is Clamplight Waterproof heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

My Clamplight Waterproof is not working?

Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.

If it is still not working we will repair or replace at our option, without charge, if the flashlight proves to be defective and is sent postage paid with a copy of the receipt to: Blackbeam®, 41 East 11th Street, 11th floor, New York, NY 10003, Attn Consumer Services. Blackbeam® guarantees this flashlight will be free of defects in workmanship and materials for life. A copy of the warranty is on this site and on the packaging.


FAQs for Lantern:


How do I change batteries in my Blackfire® Clamplight Lantern?

Use 3 AA batteries. Turn the thumbscrew with either your fingers or a screw driver. Open the cover and install batteries with correct polarity using the diagrams inside the battery compartment. Fit tab back in slot and close battery cover. Press down and tighten thumbscrew.

How do I get my Blackfire® Clamplight Lantern to stand?

Squeeze the clamp open and while in the open position slide the lock tab up till it clicks. It may be easier for some people to use two hands to do this. Swivel the black feet on the bottom out to give Blackfire® Clamplight Lantern a stable platform to stand on. To close squeeze the clamp slightly more while at the same time sliding the switch/lock down. Return the feet to the closed position.

What is a CREE LED?

US based CREE is one of the world’s leading makers of LED’s with outstanding quality, color, a performance. The LED found in the Blackfire® Clamplight Lantern is a CREE 1watt LED rated @ 230 lumens. The light emits 230 lumens on high and 95 lumens on low. LED’s are light emitting diodes – a semiconductor. Lumens are a measure of how intensely a light glows.

Can I replace my LED?

No. The CREE LED found in Clamplight Lantern is rated at a 100,000 hour life span and therefore is not designed to be changed.

The light on my Clamplight Lantern seems to dim and go out all at once unlike flashlights I am used to?

Like better LED lights Clamplight Lantern uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

What are the battery indicator lights and should they keep blinking?

The three small battery indicator lights blink red, yellow and green to indicate how much power remains in the batteries allowing you to gauge usage and know when to be ready to replace batteries. They blink every 4 seconds to let you know the battery power yet use very little actual power so they minimally drain batteries. In a darkened room they allow you to find your lantern as well.

What is IPX4 weatherproof?

Clamplight Lantern has been tested to meet the international waterproof standard IPX4. This means that the light has been tested to withstand a particular spray pattern that simulates rain. The light should not be immersed in water.

I can’t fit my Clamplight Lantern to a thick door?

Clamplight Lantern can open to accommodate 2x4’s.

When I clamp Clamplight Lantern on a chrome plated pipe or other slippery surface it slips?

Make sure it is centered on the feet. On very slippery surfaces it may slip a little – you can clamp it on angled down so it braces the pipe against the body and then angle the swivel head to get light where you need it.

Is Clamplight Lantern heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

My Clamplight Lantern is not working?

Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.

If it is still not working we will repair or replace at our option, without charge, if the flashlight proves to be defective and is sent postage paid with a copy of the receipt to: Blackbeam®, 41 East 11th Street, 11th floor, New York, NY 10003, Attn Consumer Services. Blackbeam® guarantees this flashlight will be free of defects in workmanship and materials for life. A copy of the warranty is on this site and on the packaging.


Warranty

Lifetime Warranty: Blackbeam guarantees this flashlight will be free of defects in workmanship and materials. This guarantee does not cover damage caused by accidents, abuse or modification of the product. We will repair or replace at our option without charge if the flashlight proves to be defective and is sent postage paid with a copy of the receipt to : Blackbeam, 41 East 11th Street, 11th Floor, New York, NY 10003: Attn. Consumer Services. This guarantee gives you specific legal rights, and you may also have other rights which may vary from state to state or province.


Patent Information:

7,850,329, 8,025,420, 8,348,454, Canadian Patent 2,691,533 and numerous other patents applied for or in process in multiple countries around the world.