FAQs for Clamplight:


What is your return policy?
Returns will only be accepted for damaged or defective products and only if accompanied by the original receipt. A copy of the Warranty is found here on our website.

 


 

How do I change batteries in my Blackfire® Clamplight?
UUse 3 AAA batteries. Press the green tab found recessed inside the handle below the swivel head. It is pushed down towards the feet and in and may be a little hard the first few times you do it. The green battery cover comes off. Follow the polarity instructions printed inside the battery compartment. To close first insert the tab in at the bottom and then press the cover shut.

 

 

 

 

 

 

 

 

How do I get my Blackfire® Clamplight to stand?
Squeeze the clamp open and while in the open position slide the green switch/lock up till it clicks. It may be easier for some people to use two hands to do this. Swivel the green feet on the bottom out to give Blackfire® Clamplight a stable platform to stand on. To close squeeze the clamp slightly more while at the same time sliding the switch/lock down. Return the feet to the closed position.

 

 

 

 

 

 

Can I replace my LED?
No. The CREE LED found in Clamplight is rated at a 100,000 hour life span and therefore is not designed to be changed.

The light on my Clamplight seems to dim and go out all at once unlike flashlights I am used to?
Like better LED lights Clamplight uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

Is Clamplight water proof or water resistant?
No.

I can’t fit my Clamplight to a thick door?
Clamplight can open to accommodate 2x4’s.

When I clamp Clamplight on a chrome plated pipe or other slippery surface it slips?
Make sure it is centered on the feet. On very slippery surfaces it may slip a little – you can clamp it on angled down so it braces the pipe against the body and then angle the swivel head to get light where you need it.

Is Clamplight heat resistant?
No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

My Clamplight is not working?
Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.
If it is still not working, please call Blackfire customer service at 1 877-572-4184.

Warranty

Blackfire, Inc. warrants that Blackfire products will be free from defects in material and workmanship, under normal use, for the normal life of the product. At its option, Blackfire will repair or replace, or refund the purchase price of, any product which fails to conform with this warranty. This warranty does not apply to damage from alterations, abuse, misuse, lack of maintenance, or normal wear and tear of the product. This warranty does not apply to batteries.

In no event shall Blackfire be liable for incidental or consequential damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
All warranty returns must include a Warranty Return Authorization (WRA) number. To obtain the WRA and service under this warranty, please call Blackfire Customer Service at 1 877-572-4184.
This warranty gives specific legal rights, and you may also have other rights which vary from state to state.

Patent Information:

7,850,329, 8,025,420, 8,348,454, Canadian Patent 2,691,533 and numerous other patents applied for or in process in multiple countries around the world.


FAQs for Clamplight MINI:


How to operate Blackfire® Clamplight MINI when first purchased?

For push button model -There is a small clear tab placed between the batteries to prevent accidental operation during shipping. Open the flashlight, removed tab, and discard before using for the first time.
For slide switch model – Remove red sticker to operate.

How do I change batteries in my Blackfire® Clamplight MINI?

MINI comes with 3x LR44/AG -13 batteries included. To open turn the lens bezel counterclockwise till it stops. Pull lens/battery assembly out. Batteries can be pulled out and replaced. Using a screwdriver or nail pry batteries out – it is easiest to pry out the battery furthest from the lens. The sides will flex out allowing the batteries to come out. Make sure they are put back in in the correct direction – positive(+) towards the lens. To close align the small tab at the bottom of the battery assembly with the slot inside the flashlight head. Insert, press down and then turn clockwise until bezel stops turning

Can I replace my LED?

No. The LED found in Clamplight MINI will last thousands of hours and is therefore not designed to be changed.

The light on my Clamplight MINI seems to dim and go out all at once unlike flashlights I am used to?

Like better LED lights Clamplight MINI uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

Is Clamplight MINI heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non heated portions such as side tables and be well back from radiated heat.

My Clamplight MINI is not working?

Did you pull the tab out from between the batteries when you purchased it? Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.
If it is still not working, please call Blackfire customer service at 1 877-572-4184.

Warranty

Blackfire, Inc. warrants that Blackfire products will be free from defects in material and workmanship, under normal use, for the normal life of the product. At its option, Blackfire will repair or replace, or refund the purchase price of, any product which fails to conform with this warranty. This warranty does not apply to damage from alterations, abuse, misuse, lack of maintenance, or normal wear and tear of the product. This warranty does not apply to batteries.

In no event shall Blackfire be liable for incidental or consequential damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
All warranty returns must include a Warranty Return Authorization (WRA) number. To obtain the WRA and service under this warranty, please call Blackfire Customer Service at 1 877-572-4184.
This warranty gives specific legal rights, and you may also have other rights which vary from state to state.

Patent Information:

7,850,329, 8,025,420, 8,348,454, Canadian Patent 2,691,533 and numerous other patents applied for or in process in multiple countries around the world.


FAQs for Waterproof:


How do I change batteries in my Blackfire® Clamplight Waterproof?

Use 3 AAA batteries. Turn the lens bezel counterclockwise and pull the lens/battery assembly out. Pop open the battery door cover tab. Install batteries with correct polarity using the diagrams inside the battery compartment. Snap battery cover back on and insert lens/battery assembly back into flashlight head. Turn clockwise till it stops.

How do I get my Blackfire® Clamplight Waterproof to stand?

Squeeze the clamp open and while in the open position slide the lock tab up till it clicks. It may be easier for some people to use two hands to do this. Swivel the black feet on the bottom out to give Blackfire® Clamplight Waterproof a stable platform to stand on. See adjacent diagram for standing position. To close squeeze the clamp slightly more while at the same time sliding the switch/lock down. Return the feet to the closed position.

Can I replace my LED?

No. The CREE LED found in Clamplight Waterproof is rated at a 100,000 hour life span and therefore is not designed to be changed.

How long should the batteries last if I keep the light on?

We estimate 1.75 hours at high mode and 10 hours at low mode on good quality alkaline batteries.

The light on my Clamplight Waterproof seems to dim and go out all at once unlike flashlights I am used to?

Like better LED lights Clamplight Waterproof uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

What is IPX7 Waterproof?

Clamplight Waterproof has been tested to meet the international waterproof standard IPX7. This means that the light has been tested by immersion for 30 minutes to 1.5 meters. The light can likely go below this depth but is not intended for scuba diving or other such purposes.

I can’t fit my Clamplight Waterproof to a thick door?

Clamplight Waterproof can open to accommodate 2x4’s.

When I clamp Clamplight Waterproof on a chrome plated pipe or other slippery surface it slips?

Make sure it is centered on the feet. On very slippery surfaces it may slip a little – you can clamp it on angled down so it braces the pipe against the body and then angle the swivel head to get light where you need it.

How durable is Clamplight Waterproof?

It has been drop tested to 20 feet.

Is Clamplight Waterproof heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

My Clamplight Waterproof is not working?

Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.
If it is still not working, please call Blackfire customer service at 1 877-572-4184.

Warranty

Blackfire, Inc. warrants that Blackfire products will be free from defects in material and workmanship, under normal use, for the normal life of the product. At its option, Blackfire will repair or replace, or refund the purchase price of, any product which fails to conform with this warranty. This warranty does not apply to damage from alterations, abuse, misuse, lack of maintenance, or normal wear and tear of the product. This warranty does not apply to batteries.

In no event shall Blackfire be liable for incidental or consequential damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
All warranty returns must include a Warranty Return Authorization (WRA) number. To obtain the WRA and service under this warranty, please call Blackfire Customer Service at 1 877-572-4184.
This warranty gives specific legal rights, and you may also have other rights which vary from state to state.

Patent Information:

7,850,329, 8,025,420, 8,348,454, Canadian Patent 2,691,533 and numerous other patents applied for or in process in multiple countries around the world.


FAQs for Lantern:


How do I change batteries in my Blackfire® Clamplight Lantern?

Use 3 AA batteries. Turn the thumbscrew with either your fingers or a screw driver. Open the cover and install batteries with correct polarity using the diagrams inside the battery compartment. Fit tab back in slot and close battery cover. Press down and tighten thumbscrew.

How do I get my Blackfire® Clamplight Lantern to stand?

Squeeze the clamp open and while in the open position slide the lock tab up till it clicks. It may be easier for some people to use two hands to do this. Swivel the black feet on the bottom out to give Blackfire® Clamplight Lantern a stable platform to stand on. To close squeeze the clamp slightly more while at the same time sliding the switch/lock down. Return the feet to the closed position.

Can I replace my LED?

No. The CREE LED found in Clamplight Lantern is rated at a 100,000 hour life span and therefore is not designed to be changed.

The light on my Clamplight Lantern seems to dim and go out all at once unlike flashlights I am used to?

Like better LED lights Clamplight Lantern uses a microchip that regulates output. This means you get a longer period of time where the light is at a high brightness level. However this results in the light dimming more rapidly when batteries are drained.

What are the battery indicator lights and should they keep blinking?

The three small battery indicator lights blink red, yellow and green to indicate how much power remains in the batteries allowing you to gauge usage and know when to be ready to replace batteries. They blink every 4 seconds to let you know the battery power yet use very little actual power so they minimally drain batteries. In a darkened room they allow you to find your lantern as well.

What is IPX4 weatherproof?

Clamplight Lantern has been tested to meet the international waterproof standard IPX4. This means that the light has been tested to withstand a particular spray pattern that simulates rain. The light should not be immersed in water.

I can’t fit my Clamplight Lantern to a thick door?

Clamplight Lantern can open to accommodate 2x4’s.

When I clamp Clamplight Lantern on a chrome plated pipe or other slippery surface it slips?

Make sure it is centered on the feet. On very slippery surfaces it may slip a little – you can clamp it on angled down so it braces the pipe against the body and then angle the swivel head to get light where you need it.

Is Clamplight Lantern heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

My Clamplight Lantern is not working?

Are you using new batteries? Check the direction you put the batteries in – follow the illustration engraved in the battery compartment.
If it is still not working, please call Blackfire customer service at 1 877-572-4184.

Warranty

Blackfire, Inc. warrants that Blackfire products will be free from defects in material and workmanship, under normal use, for the normal life of the product. At its option, Blackfire will repair or replace, or refund the purchase price of, any product which fails to conform with this warranty. This warranty does not apply to damage from alterations, abuse, misuse, lack of maintenance, or normal wear and tear of the product. This warranty does not apply to batteries.

In no event shall Blackfire be liable for incidental or consequential damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
All warranty returns must include a Warranty Return Authorization (WRA) number. To obtain the WRA and service under this warranty, please call Blackfire Customer Service at 1 877-572-4184.
This warranty gives specific legal rights, and you may also have other rights which vary from state to state.

Patent Information:

7,850,329, 8,025,420, 8,348,454, Canadian Patent 2,691,533 and numerous other patents applied for or in process in multiple countries around the world.


FAQs for Worklight:


How do I charge my Blackfire® Clamplight Rechargeable Worklight?

The worklight has an internal Lithium polymer rechargeable battery. Access the charging port found on the side of the worklight head by opening the small black rubber cover. The port is a micro USB plug so you can charge thru a computer using the cable provided or you can charge with the two included charger adaptors. One adaptor is a 100-240V 0.3 A standard charger. The other is a 12 volt “cigarette lighter adaptor to charge through an automobile. Once plugged in a single LED will turn green and flash when charging. When it stops flashing when fully charged. The same LED turns red to indicate it is time to recharge.
Like all rechargeable products it is best to fully charge when first using and discharge as much as possible before recharging again. The initial charge should take 4-4.5 hours.

How do I get my Blackfire® Clamplight Rechargeable Worklight to stand?

Squeeze the clamp open and while in the open position slide the lock tab up till it clicks. It may be easier for some people to use two hands to do this. Swivel the feet on the bottom out to give Blackfire® Clamplight Worklight a stable platform to stand on. To close squeeze the clamp slightly more while at the same time sliding the switch/lock down. Return the feet to the closed position.

Can I replace my LED’s?

No. The LED’s cannot be replaced but the long life and durability of LED’s mean they likely would never need replacing.

Run Time.

The Clamplight Rechargeable Worklight runs on low (50 lumens) for 6-8 hours on a full charge and 5hours on high (100 lumens) – temperature adds a variable to times.

What is IPX4 weatherproof?

Clamplight Rechargeable Worklight has been tested to meet the international waterproof standard IPX4. This means that the light has been tested to withstand a particular spray pattern that simulates rain. The light should not be immersed in water.

I can’t fit my Clamplight Worklight to a thick door?

Clamplight Worklight can open to accommodate 2x4’s.

Is Clamplight Worklight heat resistant?

No, we do not recommend using it near heat such as grills or welding equipment. When using on a grill it should be only attached to non- heated portions such as side tables and be well back from radiated heat.

Warranty

One Year Warranty: Blackfire, Inc. warrants that rechargeable Blackfire products will be free from defects in material and workmanship, under normal use, for the normal life of the product. At its option, Blackfire will repair or replace, or refund the purchase price of, any product which fails to conform with this warranty. This warranty does not apply to damage from alterations, abuse, misuse, lack of maintenance, or normal wear and tear of the product. This warranty does not apply to batteries.

In no event shall Blackfire be liable for incidental or consequential damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
All warranty returns must include a Warranty Return Authorization (WRA) number. To obtain the WRA and service under this warranty, please call Blackfire Customer Service at 1 877-572-4184.
This warranty gives specific legal rights, and you may also have other rights which vary from state to state.

Patent Information:

7,850,329, 8,025,420, 8,348,454, Canadian Patent 2,691,533 and numerous other patents applied for or in process in multiple countries around the world.